
Terms and Conditions of Use
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Please read these terms before using our website.
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Welcome to the Vibrant Minds Counselling website. By visiting or using this site, you signify your agreement with these terms and conditions for use, and our Privacy Policy. For the purposes of these terms and conditions, “we”, “us”, and “our” refers to vibrantmindscounselling.com.au, and “you” and “your” refers to you (i.e. the client, visitor, or person using this website).
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1. Updates to These Terms
We may change these terms at any time. Please check this page regularly. By continuing to use the website, you accept any updated terms.
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Vibrant Minds Counselling reserves the right to change, modify, add, or remove elements of these terms and conditions at any time. Please check this page regularly to ensure you are aware of any changes. We will endeavour to highlight any significant changes to where possible. By continuing to use the website, you accept any updated terms.
2. Limitation of Liability
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It is a pre-condition to you using our website that you agree and accept that vibrantmindscounselling.com.au is not legally responsible for any loss or damage you might experience related to your use of our website.
This includes mistakes in our information or documents (from errors or omissions), or any content from third parties (such as links, comments, or advertisements).
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This website should not replace professional mental health or medical advice. It is your own responsibility to ensure that any products, services, or information available through this website meet your specific, personal requirements, and any advice or suggestions on this website should not be relied upon, in place of individual medical or mental health advice.
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Whilst we endeavour to keep the information on this website up-to-date and accurate, at times, the information and materials on our website may contain inaccuracies or errors, and we fully exclude liability for any such inaccuracies or errors permitted by law.
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3. External Links
We may provide links to other websites, advertisements, and third-party information for your convenience. This does not imply sponsorship, endorsement, or approval, or arrangement between vibrantmindscounselling.com.au and the owners of any third-part websites. We take no responsibility for any content found on linked websites.
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4. Disclaimer
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To the fullest extent permitted by law, vibrantmindscounselling.com.au takes no responsibility for errors listed within the goods and services on our website. We also can give no guarantee that our website or its server is free of viruses or any other harmful components. Whilst we do our best to ensure the safety and security of our website, you continue using this website at your own risk.
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5. Right to Refuse Service
As the owner of my business, I retain the right to refuse service to any party at my sole discretion. This includes choosing not to accept a referral, be that a self-referral or from another professional. If I believe your needs are outside my expertise, I’ll let you know and suggest another therapist who might be a better fit. You don’t have to agree with my reasons, and any recommendations I provide are suggestions only.
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Services booked with Vibrant Minds Counselling are non-transferable. If there’s a conflict of interest, I may not be able to work with you.
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If you act aggressively or threaten harm, either verbally, in writing, or physically, I may immediately end our work together. While I can suggest other services, I can’t guarantee they will accept you.
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6. Privacy and Data Use
We take your privacy seriously. We won’t sell or trade your personal data. We may use general, non-personal data to improve our services or for statistics, as outlined in our Privacy Policy.
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7. Competitor Use
If you offer similar services or create similar content for sale, you may not use or download anything from this website. If you do, we may take legal action and claim damages or profits made from such use.
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8. Copyright and Intellectual Property
All content on this site—design, text, graphics, and materials—is owned by or licensed to us. You may download or print content for personal, non-commercial use. You may share content with others only if you credit our website. You may not copy, distribute, sell, or store content without our written permission.
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9. Entire Agreement
These terms are the complete agreement between you and Vibrant Minds Counselling. No other terms apply unless required by law.
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10. Legal Jurisdiction
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This agreement and this website are subject to the laws of Queensland and Australia. If there is a dispute between you and vibrantmindscounselling.com.au that results in litigation, then you must submit to the jurisdiction of the courts of Queensland.